Wednesday, May 8, 2024

Are the Rookie Discoveries Still Valid?




Back in 2022, I got the courage to create a video of my brand new Spark Delivery experiences [video above]. Prior to that I was a Lyft driver, so I was excited to share my exploits from this new gig. So, I created this video with the intent to share "valuable insights I gathered during my early days driving for Spark." Do I still find them to be helpful? Well, I will give my new insights below each tip.


1. Pre-Loading Addresses with Google Maps:

When waiting for curbside deliveries, especially for batch orders, I've found it incredibly helpful to open Google Maps and input all customer addresses in advance. This saves time during navigation and ensures seamless transitions between deliveries.

STILL A RECOMMENDATION: No.

I currently do not add all the addresses to the navigation list. This was helpful to kill time while waiting to be loaded, and at that time, navigation was a bit glitchy while out, so this was only useful a couple of times before I abandoned it. Google has improved its navigation system, so some of the problems that I encountered, primarily sending you to the wrong address, has worked itself out. So, 


2. Double-Check Addresses:

Always double-check the addresses provided by the Spark app before navigating. I've had instances where the app directed me to the wrong house, leading to unnecessary confusion and delays. Verifying addresses can prevent mishaps and ensure smooth deliveries.

STILL A RECOMMENDATION: Yes.

Even though there have been a number of updates since I originally gave this recommendation, it is still a valid tip. The addresses still need verification.

3. Utilize Stickers for Efficiency:

Bringing stickers provided by Spark for bagged orders into the car has been a game-changer. It allows me to start the delivery process from the comfort of my vehicle, saving time and effort, especially in unfavorable weather conditions.

STILL A RECOMMENDATION: Yes.

I'm not sure if I was clear enough in the video, but I meant, bringing in ADDITIONAL stickers into the car for your dashboard. You definitely want to still have the stickers on each separate order to ensure that the customer gets their correct order. With that being said, this is still helpful. For me, this is more of a winter thing than any other time. I say that because you get to stay in the warmth of your car for just that little bit of time longer.


4. Start Shopping Early and Preview the List:

Arriving early for shopping orders and previewing the shopping list in advance helps me strategize and locate items more efficiently. Additionally, I've found that speed-walking through the store with my phone in the cart increases productivity.

STILL A RECOMMENDATION: Yes.

This is still a good tip. I do not really put the phone in the cart as much as I did back then. I like to wear this "kangaroo pouch" hoodie to keep my phone close at hand. This works best for me because for whatever reason, designers do not feel the need to give women's pants REAL, functional pockets, so my items tend to fall out if I use them. 
Example of a "kangaroo pouch" hoodie.


5. Keep Items Fresh During Transit:

For orders containing perishable items, such as cold groceries, I utilize the different zones of my car's AC system to maintain freshness. Directing cold air to the back of the car helps preserve the quality of the items until delivery.

STILL A RECOMMENDATION: Yes.

I most absolutely still use this!!! I wish there were a way to attach hoses from the ceiling vents to a blanket of some sort so that I can enclose the space to retain the coolness. I have been thinking about this for some time, I'm sure I'll come up with something that does not damage my car in the process.


6. Invest in Reusable Bags and a Wagon:

Reusable bags and a sturdy wagon have proven to be lifesavers for handling larger orders. They minimize the need for multiple trips to the car and provide a more convenient and sustainable alternative to traditional plastic bags.

STILL A RECOMMENDATION: Yes.

This is another one of those "can't do without" tip. When you are making multiple deliveries throughout the day, you must do all you can to protect your health. You only get one body! I know first hand how an injury can affect your well being and your livelihood. I was out for almost 2 months due to a back injury, then an illness. Coming back, I was very diligent in protecting myself from reinjury.

Link to the reusable bags that I use (no affiliate): https://bit.ly/4dzFC2J 

Link to collapsible wagon that I use (no affiliate): https://bit.ly/3QJ6zau 


7. Optimize Car Space for Small Orders:

Utilizing the fold-down feature of my SUV's third-row seat creates a secure compartment for smaller orders, preventing items from rolling around during transit.

STILL A RECOMMENDATION: No.

I have found that the IKEA bags work just as well for containing smaller orders. So, this is just a time-waster to change up the back area. It stays flat 99.99% of the time. I cannot remember the last time I flipped it down to create the little compartment.


In conclusion, these rookie discoveries were worthwhile in the beginning and continue to be, with the exception of two of the seven. So, it seems I was actually onto something even in the early stages. So, to cut your learning curve down, you can also incorporate these tips into your delivery experience.

As always, stay safe out there!

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